Terms of Use

The short version

Use the app for what it's for. Don't try to break it. Take the AI coach's advice as suggestions, never as medical orders. Be kind. We'll do our best to keep the service running and useful.

Who we are

MyVitalWare is operated by Gatis Jansons, a sole proprietor based in Sweden, EU. Contact: info@myvitalware.com.

What MyVitalWare is

MyVitalWare is a personal fitness companion — workout plans, nutrition and supplement tracking, progress charts, and an AI coach. It is a tool to help you reach the goals you set for yourself.

What it is not

It is not medical advice. The app does not diagnose, treat, prevent, or cure any condition. The AI coach's suggestions are educational, not prescriptive. Talk to a qualified medical professional before starting any new training, diet, or supplement protocol — especially if you have an existing medical condition, are pregnant or breastfeeding, are recovering from injury, or are under 18.

Eligibility

By using the app you confirm you are legally permitted to do so in your jurisdiction, and that you are at least 16 years of age (the EU's age of digital consent). If you are under 16, a parent or legal guardian must review and accept these Terms on your behalf, where permitted by applicable law.

Your account

• You are responsible for keeping your login credentials safe.
• One account per person. Don't share your account.
• The data you enter is yours. See the Privacy Policy for how we handle it.
• You can export a copy of your data at any time from Settings → Manage my data → Export and download my data, or permanently remove your account and all data from Settings → Manage my data → Permanently remove my data.

Licence to use the app

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the app on your devices for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, reverse engineer, decompile, or disassemble the app, except as expressly permitted by applicable law.

Acceptable use

Don't use the app to:

• do anything illegal, or to facilitate anyone else doing so
• attempt to break into the system, scrape, or republish content without permission
• upload malware, run automated tools against the service, or otherwise interfere with how it works
• harass, threaten, defame, or discriminate against other users
• post content that is hateful, harassing, deceptive, infringes third-party rights, or violates someone else's privacy
• impersonate another person or misrepresent your affiliation with us

We may remove content and suspend or terminate accounts that violate these rules.

Your content

Content you create inside the app — workout logs, notes, photos of meals, custom plans, supplement entries, AI-coach conversations and similar — is yours. By submitting it, you grant us a non-exclusive, worldwide, royalty-free licence to store, process, and display it back to you in connection with operating the app and providing the features you've signed up for. This licence does not give us the right to sell or sublicense your content to third parties independently of the service. You confirm that you own or control the rights in any content you submit, and that submitting it does not violate these Terms or any applicable law.

Don't submit the personal data of others without their consent. Processing of personal data inside your content is governed by the Privacy Policy.

The AI coach

The AI coach is powered by third-party providers (currently Groq and Google Gemini) and may be used to: find and present information, suggest exercises, meals or supplements, estimate the calories and macros of meals you describe or photograph, and interpret pasted text such as workout plans.

The AI coach can be wrong. It can hallucinate. It is designed to assist, not to replace your judgment or qualified medical advice. Use it as one input among many, and when in doubt, ask a qualified human. We disclaim liability for outcomes that result from acting solely on AI-generated suggestions.

Subscriptions and payments

Some features may require a paid subscription. Pricing and what's included are shown at the point of purchase. You can cancel from your account settings at any time; cancellation takes effect at the end of the current billing period. Refund requests are reviewed on a case-by-case basis — email us at info@myvitalware.com and we'll be reasonable. Nothing here limits any statutory consumer rights (e.g. the EU's 14-day right of withdrawal where it applies).

Service availability and updates

We aim to keep the app available around the clock but cannot guarantee zero downtime. We may schedule maintenance, ship updates, deprecate features, or temporarily disable parts of the service. Some features require an active internet connection and may be affected by your provider's terms or data charges, which are your responsibility. We may stop offering the app at any time, in which case the licence above ends and you should remove it from your devices.

Security and your device

You're responsible for the security of your device and your access to the app. We strongly advise against jailbreaking or rooting your device — doing so can expose it to malware, compromise its security features, and may cause the app to behave unexpectedly or stop working.

Intellectual property

We retain all intellectual property rights in the app — its code, design, content, trademarks, service marks, logos, and branding. Nothing in these Terms grants you any right to use those marks. Don't remove, alter, or obscure any copyright or proprietary notices displayed in the app.

Limitation of liability

The app is provided "as is" and "as available", without warranties of any kind, express or implied. To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, missed goals, or business interruption — arising from your use of the app, even if we were advised of the possibility.

Nothing in these Terms limits our liability for:

• death or personal injury caused by our negligence
• fraud or fraudulent misrepresentation
• any other liability that cannot be excluded or limited under applicable law (including statutory consumer rights)

To the fullest extent permitted by law, our total liability for any claim relating to the app shall not exceed the greater of (a) the amount you paid us for the app in the 12 months preceding the claim or (b) the minimum amount required by applicable law. If the app is provided free of charge, our liability is limited to the minimum amount permitted by applicable law.

We accept no liability for losses arising from reliance on third-party information presented through the app, or for inaccuracies in third-party content.

Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Gatis Jansons and any affiliates, officers, employees and agents from any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of your breach of these Terms or your intentional misuse of the app — including content you submit in violation of these Terms. This does not apply to claims arising from our own negligence, breach, or violation of applicable law, and is limited where consumer-protection law restricts indemnification.

Termination

You can stop using the app at any time and delete your account from Settings → Manage my data → Permanently remove my data.

We may suspend or terminate your access if you materially breach these Terms. Where the breach is capable of remedy, we will give you written notice and 14 days to fix it before terminating. We may suspend or terminate immediately, without notice, where you violate applicable law, infringe intellectual property rights, or engage in conduct that could harm other users or us.

Upon termination, your right to use the app ends and you must delete any local copies. Sections that by their nature should survive termination (e.g. IP, limitation of liability, indemnification, governing law) will continue to apply.

Digital Services Act (DSA)

To the extent MyVitalWare qualifies as an intermediary service under Regulation (EU) 2022/2065 ("DSA"), the following apply:

• Point of contact: our single point of contact for users and authorities is info@myvitalware.com (Art. 11–12 DSA).
• Notice and action: users and third parties can report illegal content by emailing the address above. We will process notices promptly and acknowledge them electronically (Art. 16 DSA).
• Statement of reasons: when we restrict access to content or an account, we will provide the affected user with a clear statement of reasons, the legal or contractual basis, and information on available redress (Art. 17 DSA).
• Out-of-court dispute settlement: disputes about moderation decisions may be submitted to a body certified under Article 21 DSA. This does not affect your right to seek a judicial remedy.
• Transparency: reports on moderation activity are available on request.

These DSA provisions do not replace or limit any rights or obligations you have under applicable consumer or data-protection law.

Governing law and jurisdiction

These Terms are governed by the laws of Sweden, excluding conflict-of-law rules. Disputes will be handled in the competent Swedish courts. Nothing in this clause limits any rights you have to bring a claim before a court that is competent under mandatory consumer-protection law in your country of residence.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will continue in full force.

Entire agreement

These Terms, together with the Privacy Policy, are the entire agreement between you and us concerning the app, and supersede any prior agreements or understandings.

Changes to these terms

We may update these Terms from time to time. Material changes will be announced in the app and, where appropriate, by email, before they take effect. Continued use of the app after the change date constitutes acceptance. Previous versions are kept and available on request.

Contact

Questions or feedback: info@myvitalware.com.